Without a doubt, CAD software is one of the most important technologies available today. This is even more true in the plant design area, where projects are increasingly becoming more complex with ever-tightening deadlines. Up-to-date software maintenance is crucial to the success of any project. Not only do annual software revisions improve on performance and productivity, but maintenance gives users access to prompt technical assistance when necessary.
To gain maximum benefit from your CAD software investment, it is best to draw from a variety of support resources.
Smart Support Users with Smart Support logins gain access to a large knowledge base repository filled with articles and frequently asked questions. Customers can log Service Requests (SRs) in an automated system, track and view SRs, and access the latest downloads and utilities for their software. CADWorx Forums The CADWorx forums offer a convenient online meeting place for users, resellers, and Intergraph team members to come together. In these product-specific forums, participants discuss solutions and share best practices and workflows. The CADWorx forums make it possible for all CADWorx users to discuss challenges with other users and discover solutions that are not always found in the user manuals. Authorized Dealers The extensive global dealer network of Intergraph partners provides access to the Smart Support website as well as the dealers’ own service options. Depending on geographical location, these can include one-on-one technical support, installation, configuration, training, customization, onsite support, and more.
Taking full advantage of these support resources, companies can capitalize on all of the benefits that CADWorx offers.
February 2 - Intergraph Webinar: Enhanced User Shape Capabilities. Learn more.
Stay up to date and in the know with our upcoming webinars!
Join Vornel Walker, vice president of Product Marketing at Intergraph® CADWorx® & Analysis Solutions, as he discusses the various methods available to link rich asset data to P&IDs and how that data can be interlinked and made available to all stakeholders at their various points of need. Learn more.
Did you miss discovering all of the new enhancements available in CADWorx 2016 and how they can help you produce your project deliverables with even greater accuracy and efficiency? Learn more.